{"id":1518,"date":"2020-03-12T05:25:52","date_gmt":"2020-03-12T10:25:52","guid":{"rendered":"https:\/\/bates.gasmark8.com\/?page_id=1518"},"modified":"2020-08-10T01:44:27","modified_gmt":"2020-08-10T05:44:27","slug":"our-story","status":"publish","type":"page","link":"https:\/\/www.bates-collision.com\/about-us\/our-story\/","title":{"rendered":"Our Story"},"content":{"rendered":"

OUR STORY<\/div>\n

Serving the Erie Area Since 1982<\/h1>\n<\/div><\/div><\/div><\/div><\/div>

Bates Collision opened its doors for the first time in the summer of 1982. The Wattsburg Road facility was a small, four-bay garage. Over the years, the business grew and moved to State Street and then to Wesleyville. In 2012, when owner Jack Bates realized the business was outgrowing the Wesleyville site, he began to plan for future expansion. Over time, he found and purchased the ideal location in beautiful Harborcreek Township on Buffalo Road<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

\"the<\/span><\/div>

Wattsburg Road
\n\u201cThe beginning\u201d<\/p><\/h4><\/div><\/div><\/div>

\"the<\/span><\/div>

State Street<\/h4><\/div><\/div><\/div>
\"the<\/span><\/div>

Wesleyville<\/h4><\/div><\/div><\/div>
\"the<\/span><\/div>

Harborcreek Lot<\/h4><\/div><\/div><\/div><\/div><\/div>

Jack began the design process by enlisting the help of his employees. For a number of years, they spent many hours at the drawing board and countless hours discussing the design and workflow of the new facility. In addition to designing the physical building, research and discussion was done on what state-of-the-art equipment would be needed to take Bates Collision into the 21st century. They focused on ensuring the ability to repair today\u2019s advanced vehicles, including aluminum intensive vehicles. When the concept for the facility was finalized, a host of professionals, including architects, structural and civil engineers, and numerous contractors were hired to transform the cardboard model into the brand new facility that opened in the summer of 2018.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

\"the<\/div><\/div>
\"the<\/div><\/div>
\"the<\/div><\/div>
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\"the<\/div><\/div>
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We pride ourselves not only on the work we do, but on the cleanliness and appearance of our shop and the commitment we have for our community. This is why we have put together a plan to go green by using LED light fixtures, high efficient equipment, and waterborne paints. Waterborne paints reduce our carbon footprint and helps make our community safer from pollutants.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

What Customers Say<\/h2><\/h2><\/div>

Customer satisfaction is paramount at Bates. We aim to make your experience pleasant and painless.<\/p>\n<\/div><\/div><\/div>

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\"quote\"
\nI\u2019ve taken my cars to Bates Collision for years, and every time they\u2019ve done an extraordinarily good job of making my vehicles look brand-new! There\u2019s never any trace of the mishap that necessitated their services, plus they clean the car inside and out. I highly recommend Bates Collision. It\u2019s never a happy thing that takes me there, but I\u2019m ALWAYS happy when I leave!<\/p>\n

Nancy Z<\/div>\n<\/div>\n
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\"quote\"
\nWhat a professional operation. It was great to see a company that actually considers the customer as an important part of their business. That is rare these days. Great job.<\/p>\n

Gary<\/div>\n<\/div>\n<\/div><\/div><\/blockquote>
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Take it to Bates\u00ae<\/sup><\/h1><\/div>

Schedule a time to assess your vehicle at our shop.<\/p>\n<\/div><\/div><\/div>

Contact Us<\/span><\/h2><\/div>
ADDRESS<\/h5><\/div>
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5100 Buffalo Road
\nErie, PA 16510<\/p>\n<\/div><\/div><\/div>

HOURS<\/h5><\/div>
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Monday \u2013 Friday
\n8:00am to 5:00pm<\/p>\n<\/div><\/div><\/div>

PHONE<\/h5><\/div>
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(814) 899-7766<\/a><\/p>\n<\/div><\/div><\/div>

FAX<\/h5><\/div>
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(814) 898-4449<\/p>\n<\/div><\/div><\/div>

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Provide your details on the form below to get a quick assessment of your needs.<\/p>\n<\/div>